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Thank you for choosing Crafted 1972, George Mason University, where we provide you with a remarkable experience filled with exceptional quality, stellar service, and innovative culinary delights. Our team of professionals is here to support you every step in planning your special event. We are available Monday through Friday from 8:30AM to 5:00PM. Feel free to reach out to our catering coordinator at: crafted1972@compass-usa.com or 703-993-3302 for personalized assistance and tailored menu options. Please take a moment to read our policy.
To ensure that your event is everything you envision and more, we kindly request that bookings be made at least five (5) business days in advance. However, we understand that plans may change unexpectedly. For events with a short lead time, please refer to our Express Menu, and we will do our best to accommodate your needs.
When you are ready to place your catering order, you may review our menu by clicking here.
For a truly customized experience, including custom menus and themed events, we kindly request a ten (10) business day notice to allow for thoughtful menu planning and sourcing of the freshest ingredients.
Please provide the selected menu (including any dietary requests), event timing, and location in writing at least three (3) business days prior to your event to ensure a seamless experience for all attendees. This number will be considered the guaranteed guest count.
If a plated meal option with personalized guest selections is chosen, a seating chart along with menu cards indicating entrée preferences will be required. Please provide the final guest count at least three (3) business days prior to your event.
Our service structure is based on four-hour increments, allowing ample time for setup, service, and cleanup. Events exceeding this timeframe may be subject to additional service fees. A ninety (90) minute service period is allocated for meals and receptions. Should your event require additional time, please consult with our catering team for further assistance.
For all non-food-related needs, please contact the Reservations Department at 703-993-2853 to coordinate room reservations; chair and table needs; table and chair setup; audiovisual equipment; and other requirements. Availability and services may vary by campus location.
Please ensure that the event space is available for setup at least two and a half (2.5) hours prior to the event and two (2) hours following the event. Plated meal services require three (3) hours for setup.
To streamline the process, we kindly request that payment information in the form of University Funds, State Accounts, or a credit card be provided at the time of booking. Credit card payments are subject to a 2.5% processing fee. A final invoice and survey will be sent within two business days following the event.
Checks may be accepted for the full event amount and must be paid seven (7) days prior to the event, with a credit card kept on file for any remaining balances. Off-campus partners or events require a 75% deposit at the time of booking, with the remaining balance due seven (7) business days prior to the event. A credit card must be kept on file for any additional charges.
Please remember to provide tax-exempt forms to our office at least three (3) business days prior to your event to ensure smooth processing. A 6% tax will be applied to all non-exempt events. A 6% sales tax, which includes a 5% county tax, will be applied to all non-exempt events that take place in Arlington, Virginia.
All orders are required to meet a food and beverage minimum of $150 for both on- and off-campus events. For events that generate less than the minimum, the minimum charge will remain applicable.
University-affiliated groups are subject to the following service fees: Fairfax – $35.00; Arlington – $75.00; Prince William – $75.00. Non-University groups are subject to an 18% service fee.
For groups that do not have a State Account or Foundation Account number and are not directly affiliated with the USF, payment is required at the time of booking. The remaining balance is due seven (7) business days prior to the event. A credit card must be kept on file for any additional charges that may be incurred during the event.
While we hope that cancellations will not be necessary, we understand that circumstances may arise. We kindly ask that cancellations be submitted in writing at least five (5) business days prior to the contracted event date to avoid any charges.
Cancellations made within four (4) business days of the event will incur a 50% cancellation fee. Cancellations made within seventy-two (72) hours of the event will incur a 100% charge of the event price.
If the campus closes due to inclement weather, catering will cancel all orders and make every effort to notify event planners forty-eight (48) to seventy-two (72) hours in advance.
Alcoholic beverages must be served by our associates and consumed only within contracted areas.
At times, delivered menus may include equipment such as coffee urns, platters, or china. Equipment pickup will occur at the contracted end time of the event. During this period, all equipment, linens, and décor remain the responsibility of the event planner and must be returned to catering at the agreed-upon pickup time.
For your convenience, compostable service ware is provided with all orders to accommodate the guaranteed guest count and menu quantity. Should you prefer china and glassware, the catering team will be happy to provide a quote. Quotes may be adjusted closer to the event date due to shipping costs.
All china and linen rentals must be finalized and confirmed at least five (5) business days prior to the event. Additional charges for any shipping costs or fees incurred due to lost or damaged equipment will be applied after the event.
We are pleased to provide white tables and beverage service tables for your event. If additional or specialty tablecloths are required for non-food tables, these can be arranged for an additional fee.
While centerpieces and floral arrangements are typically handled by the event planner, we are happy to coordinate with local vendors upon request. Please note that additional fees may apply.
To ensure proper setup, we kindly ask that all linen and floral arrangements arrive at least three (3) hours prior to the start of service.
Food and beverages may not be removed from the event site. Crafted 1972 will not provide boxes to-go. Crafted 1972 will not cater for events that include another vendor’s services or products.
